Welcome to the NBX Smart FAQ section! Below you’ll find answers to some of the most common questions we receive. If you can’t find what you’re looking for, feel free to contact us at lois@nbxsmart.com or visit our website at www.nbxsmart.com(http://www.nbxsmart.com).

1. What types of smartwatches do you offer?
We offer a wide range of smartwatches that combine advanced technology with sleek designs. Our collections include watches with features like fitness tracking, heart rate monitoring, GPS, sleep tracking, and seamless smartphone connectivity.

2. How do I place an order?
You can place an order directly through our website, www.nbxsmart.com(http://www.nbxsmart.com). Simply browse our products, add the items to your cart, and proceed to checkout.

3. What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment options available during checkout.

4. How long will it take to receive my order?
Shipping times vary depending on your location. Typically, it takes between 5-10 business days for orders to be delivered. After your purchase, you will receive a confirmation email with tracking information to monitor your shipment.

5. Do you ship internationally?
Yes, we ship our smartwatches worldwide! Please note that shipping costs and delivery times will vary depending on the destination.

6. What is your return policy?
If you're not satisfied with your purchase, we offer a 30-day return policy from the date of delivery. Please ensure the product is in its original condition and packaging. To initiate a return, contact our customer service team at lois@nbxsmart.com for further assistance.

7. How do I track my order?
Once your order has been shipped, we will send you an email with tracking details. You can use the tracking number provided to follow your package's journey.

8. Are the smartwatches waterproof?
Many of our smartwatches are water-resistant and suitable for everyday use, including activities like washing hands or light splashes. However, we recommend checking the specific model’s details on our website to confirm its water resistance rating.

9. How do I connect my smartwatch to my smartphone?
Our smartwatches are compatible with both iOS and Android devices. You can connect your smartwatch by downloading the compatible app (listed in your product's instructions) and following the pairing steps.

10. How do I contact customer support?
If you need assistance, feel free to reach out to our customer support team at lois@nbxsmart.com. We are happy to help with any questions or concerns.

For more information, feel free to explore our store at www.nbxsmart.com(http://www.nbxsmart.com) and discover the future of smartwatches with NBX Smart.